Shipping policy
Shipping Policy
Valley Golf Co.
Last Updated: 22/02/2026
1. Overview
Valley Golf Co. currently ships within the United Kingdom only.
We aim to dispatch all orders promptly and ensure your products arrive safely and securely.
2. Order Processing
Orders are processed Monday–Friday (excluding UK bank holidays).
Orders are typically processed within 1–2 working days.
During product launches or limited drops, processing times may be slightly extended due to demand.
You will receive a dispatch confirmation email with tracking details once your order has shipped.
3. UK Shipping
United Kingdom Delivery
Estimated delivery time: 2–5 working days after dispatch
Shipping cost: [Insert price or “Calculated at checkout”]
We use reputable courier services to ensure secure delivery, particularly for high-value items such as golf bags.
All orders are shipped with tracking.
4. Delivery Estimates
Delivery timeframes are estimates and not guaranteed.
Valley Golf Co. is not responsible for delays caused by:
Courier service disruptions
Severe weather
Peak seasonal demand
Incorrect shipping details provided at checkout
5. Incorrect Shipping Information
It is the customer’s responsibility to ensure all shipping details are accurate at checkout.
If an incorrect address is provided:
We cannot guarantee amendments once an order has been dispatched.
Additional shipping fees may apply if a parcel is returned and requires re-shipping.
6. Lost or Delayed Parcels
If your parcel appears delayed or lost, please contact:
sales@valleygolf.co.uk
Include your order number and delivery details so we can investigate with the courier.
Investigations may take several working days to complete.
7. Risk & Ownership
Responsibility for your order passes to you once the parcel has been delivered to the address provided at checkout.
If a parcel is marked as delivered by the courier, Valley Golf Co. cannot be held liable for theft or loss after confirmed delivery.
8. Limited Drops
During limited releases, high demand may extend dispatch times slightly. We appreciate your patience during these periods.
9. Contact
For any shipping enquiries:
Valley Golf Co.
Email: sales@valleygolf.co.uk
Location: United Kingdom